8 Easy Ways to Fix Network Connection Issues

A broken Wi-Fi connection doesn’t have to ruin your day. There are plenty of ways to recover a lost internet connection. Follow these network troubleshooting tips and you’ll be up and running in no time.

1. Check your settings

First, check your Wi-Fi settings. Go to SettingsNetwork & InternetWi-Fi† Switch Wi-Fi to the on
position.

Phones and tablets also have settings that turn Wi-Fi on and off. Make sure it is enabled so that you can connect to the network.

You also want to make sure that Airplane Mode is turned on.

2. Check your access points

Check your WAN (wide area network) and LAN (local area network) connections. In layman’s terms, these are the Ethernet cables that go to and from your router.

If you suspect that the cables are the culprit, try replacing them with new ones.

3. Go around obstacles

Walls, furniture and other obstacles can be the reason why you can’t get online. If you move closer to the router, the connection can be re-established. If moving closer to the router doesn’t fix the problem, at least we can remove it from the suspect list.

4. Restart the router

Sometimes rebooting the router can help resolve connectivity issues. This is all the more true in cases where the router has not been turned off for a while. A quick reboot can make the router work like it used to.

If that doesn’t work, you can also consider resetting the router. But only do this if you’re okay with it being restored to factory settings. You will need to reconfigure everything including the SSID and password.

5. Check the WiFi name and password

Check the network name (also called SSID) and password of the network connection. If you’re used to automatically connecting when you’re in range of a router, but can’t anymore, changes may have been made to the network while you’re away.

It could be as simple as administrators updating the password or the SSID could have been changed to a different password.

6. Check DHCP Settings

Routers are usually set up as DHCP servers. This setting allows computers to automatically join a network. With DHCP enabled, users no longer have to manually mess with the IP address and DNS server settings.

To edit your DHCP settings, go to Windows Settings
Network & InternetWi-Fi† below Wi-FiClick Manage known networks† Select a network and click Properties

below IP settingsClick edit† Select from the drop-down menu Automatic (DHCP)

Remark: If you select Manual, you can edit your DNS server address and IP address settings manually.

7. Update Windows

Your network problems could be caused by your system. If so, Windows might have released a fix. Try updating your Windows computer to the latest version.

Go to Windows SettingsUpdate & SecurityWindows Update† Click Check for updates† If updates are available, Windows will download and install them.

8. Open Windows Network Diagnostics

Windows has a tool called Windows Network Diagnostics that helps users troubleshoot connectivity issues.

Go to Windows SettingsNetwork & InternetStatus† below Change your network settingsClick Network troubleshooter

Windows Network Diagnostics runs a number of tests to see what might be causing your Wi-Fi problems.

Windows will let you know if no problem is found. Otherwise, you will be presented with a list of possible actions to resolve the issue.

This tool, or any version of it, should be available in Windows 7 to Windows 10.

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