Does Gboard crash or freeze while typing on your iPhone or Android smartphone? Is your phone constantly giving the error “Unfortunately, Gboard has stopped”? This article describes nine ways to get Gboard working properly again.
Gboard may stop working on your smartphone if it is outdated or incompatible with the app you are using it with. Low device memory, corrupt cache files, and temporary hiccups in the operating system can also cause the keyboard to malfunction.
The recommendations below should prevent Gboard from crashing on your iPhone and Android devices.
1. Close recently used apps
If too many apps are actively running in the background, your smartphone’s RAM will be used up and some apps will not work properly. If Gboard crashes or stops working, close apps you don’t use and check Gboard’s performance.
Use on Android devices 3rd party cleaning apps to free up your device’s memory if “Gboard has stopped” or “Unfortunately, Gboard has stopped” errors persist.
2. Remove and re-add Gboard
Another easy way to troubleshoot Gboard on iOS devices is to remove and re-add the keyboard on your iPhone.
- Go to Settings † General † Keyboard † Keyboards and tap edit in the upper right corner.
- Press red minus icon select next to Gboard removetick Done continue.
- Finally select Add new keyboardand select gboard in the “Third-party keyboards” section.
Try typing in an app and check if Gboard works without crashing abnormally. Note that you may need to manually switch to Gboard after removing and adding the keyboard again.
While typing, tap the globe icon in the lower left corner of your iPhone to switch to Gboard. Better yet, tap and hold the globe icon and select gboard†
3. Force Close Gboard
Force quitting Gboard can fix the “Unfortunately, Gboard has stopped” error and restore the keyboard in Android to its normal state. The operation terminates the keyboard and all associated background processes. Gboard will restart and may run without the “Unfortunately, Gboard has stopped” error.
Long press the Gboard icon, select App informationtick Force stopand select Okay on the confirmation.
After that, try typing in an app or text box and check if Gboard is working without any problems.
4. Update GBoard
GBoard may occasionally crash if it is outdated or if the version installed on your phone has bugs. Multiple Android users in this Android Help Community Thread prevented Gboard from crashing by updating the keyboard.
5. Clear Gboard’s cache and app data
Deleting Gboard’s temporary files (or cache data) frees up wasted space, fixes memory issues, and fixes issues that cause the keyboard to malfunction. You can clear Gboard’s cache data from the Settings menu or use third-party cleaner apps.
- Long press the Gboard app icon and select App information†
- Select Storage & Cache and select Clear cache†
Run Gboard for a few minutes and check its performance. If the Gboard continues to stop, continue to the next step to delete the data from the keyboard.
- Select Empty storage space and select Okay at the confirmation prompt.
Clearing Gboard’s storage will reset the keyboard theme, custom dictionary, learned words, and other configurations.
If Gboard keeps stopping when using a particular app, there is likely a conflict between the two applications. Consider clearing the app’s cache data instead. Additionally, update the problematic app from the Play Store.
6. Check Gboard Access and Permission
In iOS, you must grant Gboard permissions to enjoy the full functionality of the keyboard. If GBoard (or some of its features) stops working on your iPhone, make sure the app has full access to your data.
Remark: While Google says that granting full access to Gboard will only send data from Google Searches to Google, Apple warns that with full data access, Google can capture anything you type or have previously typed: addresses, credit card information, and other personal information. It’s also worth noting that voice input data is sent from Gboard’s microphone to Google for transcription.
- Go to Settings † gboard and select Keyboards†
- Switch on Allow full access and select Allow at the confirmation prompt.
If Gboard already has full data access on your iPhone or iPad, disable the To grant access option and turn it back on.
7. Restart your phone
This will refresh your device’s operating system, free up RAM, and squash system errors that cause Gboard to crash.
Press and hold the on/off/lock button on your Android smartphone and select Restarting in the power menu.
To reboot your iPhone, go to Settings † General † Shut down† drags the Drag to turn off slider to the right and wait a minute for your iPhone to turn off completely.
Press and hold the side/power button to reboot your device, then check if Gboard is working properly.
8. Reinstall Gboard
Still Can’t Use Google Keyboard? Remove Gboard from your device and reinstall the keyboard. You may not be able to uninstall Gboard if it is the default (or only) keyboard on your Android smartphone.
Long press the Gboard icon on the home screen, select Delete App and select Delete App on the confirmation.
You can also long press the Gboard icon in the app library, select delete app, and select remove at the prompt.
Reinstall Gboard from the Play Store (for Android) or App Store (for iOS) and see if that resolves the issue.
9. Update your phone
Many apps have operating system requirements. While Gboard’s software requirements vary by device, you want to make sure the device is up to date. This ensures optimal performance and full access to Gboard’s features.
Connect your Android smartphone to the Internet via mobile data or Wi-Fi, go to Settings † System † Advanced † System updateand tap Check for updates†
To update your iPhone, open the Settings app and go to Generalselect software updateand select Download and install†
The road to a stable Gboard
Again, these solutions solved Gboard issues for many Android and iPhone users. If Gboard continues to stop despite trying these solutions, please report the issue to Google using Gboard’s feedback form.
Launch the Gboard app on your iPhone and select the Feedback choice. Open on Android devices gboardPress menu icon with three dots in the top right corner and select Help & feedback†
Enter details of the problem in the dialog box and send the feedback to Google.