Are you getting “We need to fix your Microsoft account” in Windows 10? How to solve?

Are you getting a “Microsoft account problem. We need to restore your Microsoft account notification when you sign in to your Windows PC? Or does the error message appear at random intervals when you use your computer?”

You’re probably getting this error because there’s a problem with Windows 10’s “Shared Experiences” settings, a feature that makes it easy to share files between multiple Windows devices. Windows may also display the “Microsoft account problem” error due to file system corruption or if your PC is unable to sync your account information with the Microsoft server.

While this error often occurs after a recent password change, it is possible to resolve the issue even without changing your account password. Refer to the troubleshooting solutions below to resolve the issue.

Delete unused or unknown accounts

Go to the Windows account menu and make sure your account information is correct. You should also delete any unused or unrecognized accounts connected to your device.

  1. Go to SettingsbillsEmail accounts and make sure the accounts in the “Accounts Used by Mail, Calendar, and Contacts” section are correct.
  2. To delete an unrecognized account, select the account and select the To manage knob.
  1. In the Account Settings window, select: Remove account from this device and select the remove icon on the next page to continue.

If the affected account is yours, the issue can be resolved by deleting and re-adding the account.

Re-add an account on Windows 10

We recommend that you restart your computer before re-adding an account that you just deleted. When your PC turns back on, follow the steps below to add your account again.

1. Go to SettingsAccountEmail accounts and click Add an account

2. Select your account provider to continue.

3. Enter your account information in the provided dialog box and provide other relevant information to reconnect your account.

Disable Shared Experiences

Disabling the “Shared Experiences” feature is an easy way to get rid of the “We need to fix your Microsoft account” error. If you don’t own or use multiple Windows devices, you don’t need to enable the feature.

1. Open Windows settings, select Systemselect Shared experiences in the sidebar and enable the . from Shared across devices choice.

2. You must also use the Share close

Windows should no longer show the error when you sign in with your local or Microsoft account.

Switch to a local account

Several Windows users were able to put a stop to this problem by preventing Windows from automatically signing in to all Microsoft apps. This means that you must sign in to your PC with a local account (ie an offline account), rather than your Microsoft account. To unlink your Microsoft account as a sign-in option, go to SettingsbillsYour data and click Automatically stop signing in to all Microsoft apps

On some builds/versions of Windows 10 this option is labeled Login with a local account instead† If you don’t have a local account on your PC, Windows will prompt you to create one.

Create a local account in Windows 10

We recommend that you create a local account before unlinking the Microsoft account from the sign-in options. Follow the steps below to get it done.

1. Go to SettingsbillsFamily and other users and select Add someone else to this PC in the “Other users” section.

2. On the Microsoft account settings page, select: I don’t have this person’s login details

3. On the next page, select Add a user without a Microsoft account

4. Enter the account information (username and password) and select Next one continue.

5. Also make sure the account has administrator access. Click on the account and select Change account type

6. Click the Account Type drop-down list, choose Administratorand select Okay

Restart your computer, sign in with the local account and verify that the “We need to fix your Microsoft account” error stops.

Update Windows

Make sure you have the latest version of Windows 10 installed on your PC. An outdated, unstable, or bug-ridden version of Windows can prevent certain features from working properly. Open the Settings app, select Update & Securityselect Windows Updateand install any pending updates on the page.

Perform a System Restore

Conversely, if the error messages appeared after installing a Windows update or making some changes to your account settings, revert your PC to an earlier error-free state. You can do this through the System Restore feature: a system security utility that backs up your PC’s settings, system files, drivers, registry files, etc.

if System Restore is enabled on your PC, Windows automatically backs up your settings and creates a restore point every week. Go to the Windows System Protection menu (Control panel SystemSystem securitySystem recovery) and select the latest restore point before the “We need to fix your Microsoft account” issue occurred.

That will undo the settings or bug that causes the annoying error message. Referring to this guide on how to create and use System Restore on Windows 10 for more information about using restore points to undo persistent system failures.

Check for system file corruption

It’s also worth mentioning that Windows constantly pushes the “We need to fix your Microsoft account” message to your screen if some files that damage the Microsoft Store, OneDrive, and other apps associated with your Microsoft account are corrupted are or are missing.

There is no way to know for sure if the files are corrupt. However, you can use the built-in System File Checker (SFC) tool to check the integrity of system files. The utility can also help repair and repair corrupt system files. If you have tried the above troubleshooting techniques and the error persists, please follow the steps below to run the System File Checker.

1. Type power shell in the Windows search bar and select Run as administrator in the results window.

That will launch an elevated version of the PowerShell console with administrator privileges.

2. Type or paste sfc /scannow in the console and press Enter

The command will prompt the System File Checker to scan your PC’s file system and repair the corrupt file system. After that, use the Check Disk utility (CHKDSK) to locate and repair bad sectors on your hard drive.

3. Type or paste chkdsk C: /r in the elevated PowerShell console and press Enter

4. You will most likely be prompted to schedule the Check Disk scan if your disk is in use. Press Yes on your keyboard, press Enter and restart your computer.

Restart your computer when the scan is complete and check if this stops the “We need to fix your Microsoft account” error message.

The Deployment Image Servicing and Management (DISM) utility is another built-in tool for repairing corrupt system files. Read this guide on how to use DISM (and other system tools) to repair corrupt files and get your computer back to normal. Let us know which of these techniques or tools helped solve the problem.

Leave a Reply

Your email address will not be published.